HOW MUCH IS SHIPPING?
We offer free delivery on each and every item - no matter how big or small your order. Choose from either home delivery or collection at your local parcel shop.
WHEN WILL MY ORDER ARRIVE?
Orders are sent from Denmark, and are usually delivered within 3-5 working days
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched
If you do not receive one, please email orders@byWaltz.com
All orders require a signature on delivery, make sure your supplied address is attended during business hours
We cannot send to PO BOXES, please ensure a street address is supplied
WHICH COURIER DO YOU USE?
byWaltz uses FEDEX
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that byWaltz does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by byWaltz, please contact your local customs office to find out more information if you are unsure of the charges.